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Privacy Notice

Last updated June 03, 2024

This privacy notice for Polaris Health Navigator, Inc (doing business as Polaris Health) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at http://www.polarisnavigator.com, www.polarishealth.io, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@polarisnavigator.com.

1. What information do we collect?

Personal information you disclose to us. In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include: names, phone numbers, email addresses, and contact preferences.

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process health data. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How do we process your information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. This includes facilitating account creation and authentication, delivering our Services, evaluating and improving our Services, identifying usage trends, and complying with our legal obligations.

3. When and with whom do we share your personal information?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties: Data Storage Service Providers and Communication & Collaboration Tools. We may also share your personal information in connection with business transfers, with affiliates, or with business partners. We have contracts in place with our third parties designed to safeguard your personal information.

4. How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or securely store and isolate it until deletion is possible.

5. How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

6. Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age. If we learn that personal information from users less than 18 has been collected, we will deactivate the account and take reasonable measures to delete such data. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@polarisnavigator.com.

7. What are your privacy rights?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. To review or change the information in your account or terminate your account, contact us using the contact information provided. If you have questions about your privacy rights, email us at privacy@polarisnavigator.com.

8. Controls for do-not-track features

Most web browsers include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized, so we do not currently respond to DNT browser signals. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.

9. Do United States residents have specific privacy rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information, and withdraw your consent. To exercise these rights, email us at privacy@polarisnavigator.com. We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) signal on your browser.

10. Do we make updates to this notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date. We encourage you to review this privacy notice frequently.

11. How can you contact us about this notice?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at privacy@polarisnavigator.com.

12. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please email privacy@polarishealth.io.

Polaris Health

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